Owners Frequently Asked Questions

What happens if the tenant doesn't pay rent?

We have a no tolerance rent arrears policy.

At Astute Property Management we pride ourselves in our careful tenant qualification and screening processes. Applications are approved ONLY on the grounds that we are confident that the rent will be paid on time. However a minority of tenants still get behind in their rent, despite all of our tenant screening procedures.

We have sophisticated systems in place to minimise arrears including phone, SMS, email and letter-based reminders along with the use of a direct debit payment facility for tenants to further automate the rent payment process.